Effective date: 2025-11-16
Orin, LLC (“Orin Digital”, “we”, “us”, or “our”) operates orindigital.com (the “Service”). This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase services, or buy digital products from us.
Your privacy and trust are essential to us. We follow strong operational, security, and payment compliance standards, including those required by Stripe and financial institutions.
1. About Orin Digital
Orin Digital is a creative and digital solutions provider offering:
- Web design & development
- Brand identity & visual design
- UI/UX design & prototyping
- Advertising management (Meta, Google, etc.)
- Creative strategy & consulting
- Onboarding forms & brand intake systems
- Project communication via email, Slack, Notion, and other tools
- Digital products, templates, tools, creative assets, and downloadable files
We serve international clients and customers purchasing digital or creative services.
2. Information We Collect
A. Personal Data
We may collect personal information required to complete purchases, project onboarding, or communication, including:
- Name
- Email address
- Phone number
- Billing details
- Payment-related data (processed securely by Stripe)
- Information submitted in forms or onboarding documents
B. Business, Project & Creative Data
To deliver our services or digital products, we may collect:
- Brand assets (logos, images, fonts, guidelines)
- Website content or marketing material
- UI/UX preferences and creative instructions
- Files uploaded to us for project development
- Advertising dashboard permissions (if applicable)
C. Digital Product Data
When you purchase a digital product, we collect:
- Purchase information
- Email for delivery of the product
- Access or download logs
- Device/browser information for fraud prevention
All digital product purchases are processed securely and delivered instantly or within minutes via email, download link, or user dashboard (depending on the product type).
D. Usage Data
We may collect browser, device, and analytics information to improve the Service.
E. Cookies & Tracking
We use cookies and tracking technologies for performance, analytics, personalization, and security.
3. How We Use Your Data
We use collected data to:
- Deliver branding, design, UI/UX, advertising, and consulting services
- Provide instant digital product downloads or emailed digital items
- Send digital files, templates, and creative resources purchased
- Process secure payments through Stripe
- Record proof of digital product delivery
- Communicate with clients or customers
- Improve website experience and analytics
- Protect against fraud, abuse, or unauthorized transactions
- Comply with accounting, tax, and Stripe verification requirements
4. Digital Products & Instant Delivery
Orin Digital sells a variety of digital products, which may include:
- Branding templates
- Web design templates or UI kits
- Marketing or business digital tools
- Downloadable creative assets
- Digital guides or strategy documents
- Digital media or resources related to online business operations
- Low-value digital tools or micro-products
Delivery
All digital products are delivered through one of the following methods:
- Instant automatic download after purchase
- Email with a downloadable link
- Access to a customer dashboard or portal
- Secure file delivery through third-party services
Delivery is considered complete once the digital file has been sent or made accessible.
Fraud Prevention & Purchase Verification
To maintain payment processing compliance and prevent fraud:
- We log delivery records and download confirmations
- We may verify identity for suspicious purchases
- We retain transaction proof for disputes
- We may detect duplicate, fraudulent, or abusive transactions
This ensures a safe environment for both customers and the business.
5. Payment Processing & Stripe Compliance
Payments are securely processed through Stripe, a PCI-DSS Level 1 compliant processor.
We follow Stripe’s recommended practices including:
- Encrypted transmission of payment data
- Retention of delivery proof for digital products
- Fraud screening and IP/device checks
- Maintaining clear records of service or product fulfillment
- Verification procedures for high-risk or unusual transactions
- Compliance with global banking and anti-fraud rules
We do not store credit card numbers.
Low-value transactions are processed the same way and do not affect account risk when delivered properly — all digital items sold through Orin Digital are legitimate creative digital goods related to branding, design, UI/UX, marketing, or digital media.
6. Data Security
We use reasonable technical and administrative safeguards to protect your data.
7. Data Retention
We retain:
- Project files — for quality, documentation, and fraud protection
- Digital product delivery logs — for dispute resolution
- Invoices & transactions — for tax and banking compliance
- Access logs — for fraud prevention
8. Sharing of Data
We do NOT sell personal data. We may share limited information with trusted service providers (Stripe, hosting, analytics, file delivery services). All partners follow strict confidentiality and data protection rules.
9. GDPR / CCPA Rights
Customers may request access, correction, or deletion of their data where legally permitted.
10. Children
We do not provide services or digital products to individuals under 18.
11. Updates to This Policy
We may update this policy when necessary. Changes will be posted here.
12. Contact Us
Email: admin@orindigital.com
Website: https://orindigital.com
Company: Orin, LLC